Services / Content & Knowledge
Documentation, User Guides & Developer-Friendly Explainers
Cohortea writes user guides and product documentation that developers actually finish. Technical enough to be correct, clear enough to be usable — the two properties most product docs sacrifice one for the other.
What we deliver
- Product onboarding docs and feature guides
- How-it-works explainers for technical concepts (consensus, encryption, etc.)
- Persona-based documentation trees (evaluator, integrator, admin)
- Glossaries with linked-back-to-source definitions
- Docs style guides so future writers stay on-voice
How Cohortea helps
We write for the persona doing the reading. An evaluator wants a two-paragraph summary; an integrator wants a working code block; an admin wants a config reference. Same product, three different pages.
We use plain language for hard concepts. If a paragraph can be understood by a junior engineer, it doesn't lose accuracy — it just becomes readable.
We ship a style guide so every future writer (yours or ours) sounds like the same product.
When to use this
Bring us in for a launch, a major refactor of your product surface, a documentation IA overhaul, or when your support tickets keep asking questions your docs already 'answer' — but in a form nobody can find.
Frequently asked questions
How is this different from technical documentation?
Technical documentation targets developers who are implementing. User guides target the broader set of humans who need to understand and use the product — evaluators, admins, adjacent engineers. Different audience, different depth.
Do you handle information architecture?
Yes. IA is often the higher-leverage fix — the docs exist, but nobody finds them. We audit, redesign, and migrate.
Can you write in a specific voice?
Yes. Give us 5 pages of your existing content and we'll match voice. Or we'll define a voice with you and enforce it going forward.
Ready to get started?
Tell us about your platform and we'll scope a program around your integration goals. Retainers start at $3,000/month.